PRIVACY POLICY

Draft for review. Last updated: October 2026. This policy should be checked by Word on the Street Media (and its legal adviser) before the site goes live.

Who we are

Word on the Street Media (“we”, “us”) is a strategic marketing agency based at 124 Vryburger Ave, Bothasig, Cape Town, 7441, South Africa. We respect your privacy and process personal information in line with the Protection of Personal Information Act, 2013 (POPIA).

What information we collect

• Details you provide in our forms, such as your name, business name, email address, phone number, website, the challenge or goal you describe and, if you choose, an approximate marketing budget.
• Newsletter sign-up details (name and email address).
• Basic technical information collected when you use the website, such as browser type and pages visited, where analytics are enabled with your consent.

How we use your information

• To respond to your enquiry and arrange a strategy conversation.
• To provide and manage our services if you become a client.
• To send our newsletter, if you have subscribed. You can unsubscribe at any time.
• To understand how the website is used and improve it.

We do not sell your personal information.

Sharing your information

We only share personal information with trusted service providers who help us run our business (for example website hosting and email services), and only to the extent needed, or where we are required to do so by law.

How long we keep it

We keep personal information only for as long as we need it for the purposes above or as required by law, after which it is securely deleted.

Your rights

You may ask to access, correct or delete the personal information we hold about you, or object to its processing. You also have the right to lodge a complaint with the Information Regulator of South Africa.

Cookies

The website may use cookies that are necessary for it to work and, with your consent, analytics cookies to help us understand how visitors use the site.

Contact us

For any privacy questions or requests, contact Robyn Lambrick at robyn@wordonthestreetmedia.co.za or +27 (0) 64 135 9719.